Update your Domain Contact Information, Change your Password, etc.
► How do I
log in to my account?
The first time you
purchase a domain, you must create an account. When you
are ready to check out and pay for the items in your
shopping cart, you will be asked to provide some
personal information, such as your name and address. You
will also be asked to create a username and password.
You only need to submit this information once. The next
time you make a purchase or when you want to manage your
domains, you only need to enter your username and
password to log in to your account.
I forgot my username and/or password. How can I retrieve it?
How do I change my password?
If you have forgotten your username or
password, we can send it to you via email.
To retrieve your
username and/or password:
On the Login page, you will see the link
Forgot your password? When you click this link, the Password Recovery
page appears. Enter either your username or your domain name and click
We will email your username or password to the
email address that you supplied when you created your account.
To change your password
Log in to your
account, and select the domain whose password you want to change.
Click Manage, and then click Edit your
Account Information here.
In the Password
field, enter your new password. Passwords can be 4 to 20 characters
long, and must contain at least one number.
Password (verification) field, enter you new password again.
Do I have to use my home address in my contact information?
You do not have to use your
home address when you enter your contact information; however, according
to ICANN policy, the address that you specify must be a valid address.
If you don't want to use your home address, you can use your business
Note: If you use invalid contact
information, your domain registration may be terminated.
How do I update the information in my account?
When you first register a domain, your account information that you supplied
when you set up your account is used to define the contact information
for any domains that you register. You can change the Owner,
Admin, Billing, and Tech Contact information for a domain
through the Domain Manager.
To change your contact
Log in to your account and click Manage.
Click Account Information.
Make the required
changes to any of the fields.
If you make a mistake, click
Cancel to change the information back to its last saved state.
Note: The phone number must be in the format +CCC.NNNNNNNNNNNNxEEEE
where C is the Country code, N is the number, and E is the extension..
How do I change the owner, admin, billing, or tech contact information?
Change Address, Credit Card and Email Info.
Make sure to always
have a valid email address for your domains. All renewal notices,
registration confirmations, etc from NextRegister are sent to the email address
in the whois record for your domain. The email address and other account
information can be updated by you at any time using the Domain Manager.
When you first register a domain, the
information that you supplied when you set up your account is used to
define the contact information for any domains that you register. You
can change the Owner, Admin, Billing, and Tech Contact
information for a domain through the Domain Manager.
To edit contact
1. Click Manage, and log in
to your account.
2. Beside the domain whose contact
information you want to change, click Contacts.
3. Make the required changes to the contact
4. Optionally, click Use contact privacy to hide your identity
(address, phone number, email address) when a WHOIS lookup is done on
your domain name.
Note: When you change your contact
information, the change is reflected in any new domain registrations,
but it is not automatically propagated to the contact information for
Do you have a way to secure my Whois information?
Privacy is a free service that hides your identity (address,
phone number, email address) when a WHOIS lookup is done on your
domain name. When you register your domain, Contact Privacy is
included at no extra charge.
How How can I find out the WHOIS information for a domain?
WHOIS databases are specific to each registrar. If you registered the
domain name properly, it will show in our WHOIS database immediately. It
will show in the InterNIC central database 24-48 hours later, but might
not ever display in another registrar's database. That doesn't mean
someone else can register the name, the name record is still taken, but
it might not show you as the owner. Your best bet is always to look up a
domain at the registrar of record. To find out who the registrar is for
a name, go to http://www.internic.net/whois.html.
I made a change to
my DNS. Why doesn't it show up?
It usually takes two business days
for updates to be seen elsewhere on the web, including hosting
information. This is standard Internet propagation time. Additionally,
some Whois databases are not compatible with others. You may wish to use
a central whois lookup, as one registrar may not carry another's
information. The best practice is always to look up a domain at the
registrar of record. To find out who the registrar is for a name, use
DOMAIN MANAGER LOGIN