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Domain Manager Frequently Asked Questions

What does it mean to "manage" my domain?
How do I change the contact information for my domain?

Can I manage a domain I already own?
What information can I change in my contact info?
What is a DNS?
Why would I need to change my DNS information?
How do I change the DNS information for my Domain Name?
How long does it take for DNS changes to take effect?
Can I have my domain URL-forwarded or redirected?
What is a CVV2 Number?
Who do I contact for additional assistance?

What does it mean to "manage" my domain?
If you've ever dealt with the management of your domain, you know that with other registrars, it can be a difficult and lengthy process. The smallest change, from changing your email address in your contact information, or altering the name servers of your host, can require multiple, confusing emails. Now, however, NextRegister.com gives you the ability to make all of those changes online! You can change your contact information or name servers in just a few seconds, using our secure system. Access your domain from any web browser 24 hours a day, 7 days a week, using your username and password.

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How do I change the contact information for my domain?
Changing the admin, billing and technical contact information can be accomplished via the Domain Manager.

When you first register a domain, your account information that you supplied when you set up your account is used to define the contact information for any domains that you register. You can change the Owner, Admin, Billing, and Tech Contact information for a domain through the Domain Manager.

To change your contact information

  1. Log in to your account and click Manage.

  2. Click Account Information.

  3. Make the required changes to any of the fields.
    If you make a mistake, click Cancel to change the information back to its last saved state.
    Note: The phone number must be in the format +CCC.NNNNNNNNNNNNxEEEE where C is the Country code, N is the number, and E is the extension.

  4. Click Save.
     

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Can I manage a domain I already own?
Only domains that have been registered with, or transferred to NextRegister.com will appear in your Domain Manager Account. If you have registered a domain with another registrar, you will need to transfer it to NextRegister.com before you can manage it using our system.

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What information can I change in my contact info?
You can change the contact information for the registrant/owner, administrative, technical and billing contacts: Name, Email, Company, Address, Phone and Fax.

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What is a DNS?
DNS (Domain Name System) is a system that translates a domain name from letters (www.NextRegister.com) into a numerical IP address (NS1.NextRegister.com 63.85.86.14).
Each time you register a domain name you must specify your DNS information. If you register a domain name through NextRegister.com, you can use our DNS information free of charge! This is known in the industry as "parking" a domain- parking is free using NextRegister.com's servers. You can also change the DNS information at any time, also free of charge, but be aware, your new DNS host may charge you a parking fee.

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Why would I need to change my DNS information?
If you have a new web site or email account, your web hosting company or ISP will ask you to change your DNS information (typically, they would become the new DNS host) so that your domain name can be connected to your web site and your email account can be setup. 

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How do I change the DNS information for my Domain Name? 
DNS information is provided by your host. It consists of a primary AND a secondary name server. You must have BOTH name servers. The definition of a secondary name server is NOT that it gets its information from the primary name server, it is its own unique IP address. Both the primary and secondary nameserver "point" the domain that resolves to the IP that the host creates. A name will resolve 50/50- 70% of the time to the primary and 70% of the time to the secondary. Therefore, you cannot specify one of your hosting servers and one of ours. 

The DNS services we offer are: 

1. Free parking- if you don't have a website, but still want a domain, you can "park" it on our servers for free without having to pay someone for hosting.  Our parking name servers are ns1, ns2 and ns3.shopco.com.  
2. Free DNS changes- log on to our website at any time and change the primary and secondary DNS info. The simple translation is that you can either use our servers for parking only, or you can use our control panel to set up your domain to resolve at your host's servers. You can't mix and match those two options.  If all you have is the IP address of your hosting server, then you must use URL-forwarding. URL-forwarding will resolve any hits on your domain to our forwarding servers (ns1, ns2 and ns3.shopco.com), and then call up the IP or web address you specify.

If you are changing DNS information on a domain name you registered with NextRegister.com, begin by clicking the "Domain Manager" on the home page. You will be asked for the username and password that you designated at the time you set up your domain account. If you have forgotten your username and password, you can have it emailed to the email address you have on your account. Choose the domain you wish to alter from your list of domains. Then, click edit DNS for the domain name to be changed. Input the primary and secondary (and, if necessary, the tertiary) hostnames, by replacing the existing name servers. Our system will automatically resolve the IP addresses of a valid name server.

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How long does it take for DNS changes to take effect?
Typically, the DNS changes will be completed within 24 to 72 hours. This is standard Internet propagation time. The central registry databases update automatically, upon your submission of new information.

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Can I have my domain URL-forwarded or redirected?
Some hosting companies will not allow unique domains to point to your site. In that case, you'll need URL-forwarding  URL-forwarding is available as a service from NextRegister.com. and is a function of the management control panel.

Access the Domain Manager section with your username and password, and select the URL-forwarding tab. This service is $5.00 per year. This feature does not include any advertisements like the one offered by Register.com and other registrars.     

You can use a www URL- : //www.yourcompany.com/yourexamplesite.html, or a host URL- : //12.34.56.789.  Both options will take 24-48 hours to take effect.

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What is a CVV2 Number?

The Credit Card Security Code (also called CVV2) is a security measure that we require for all transactions. Since the security code number is printed on your credit card, but not stored anywhere, the only way to know the correct security code number for your credit card is to physically have possession of the card itself.

Finding your Credit Card Security Code

On MasterCard or Visa cards, you can find the security code number on the back of the card to the right of the account number. On American Express cards, the number is located on the front of the card above and to the right of the account number.

Note: If your European or Asian credit card does not have a card security code, enter 000 as your card security code. 

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Who do I contact for additional assistance?
If you have other questions, email customer service at support@NextRegister.com

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Manage Your Domain FAQ's

If you have any questions 
e-mail us at support@
NextRegister.com