Domain
Manager Frequently Asked Questions
What does it mean to
"manage" my domain?
How do I change the contact
information for my domain?
Can I manage a domain I already own?
What information can I change in my contact info?
What is a DNS?
Why would I need to change my DNS information?
How do I change the DNS information for my Domain
Name?
How long does it take for DNS changes to take
effect?
Can I have my domain URL-forwarded or redirected?
What
is a CVV2 Number?
Who do I contact for additional assistance?
►
What does it mean to
"manage" my domain?
If
you've ever dealt with the management of your domain, you know that with
other
registrars, it can be a difficult and lengthy process. The
smallest change, from changing your email address in your contact
information, or altering the name servers of your host, can require
multiple, confusing emails. Now, however,
NextRegister.com
gives you the ability to make all of those changes online! You can
change your contact information or name servers in just a few seconds,
using our secure system. Access your domain from any web browser 24
hours a day, 7 days a week, using your username and password.
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►
How do I change the contact
information for my domain?
Changing the
admin, billing and technical contact information can be accomplished
via the Domain Manager.
When you first register a
domain, your account information that you supplied when you set
up your account is used to define the contact
information for any domains that you register. You can
change the Owner, Admin, Billing, and Tech Contact
information for a domain through the Domain Manager.
To change your contact
information
-
Log in to your account
and click Manage.
-
Click Account
Information.
-
Make the required
changes to any of the fields.
If you make a
mistake, click Cancel to change the information back
to its last saved state.
Note: The phone number
must be in the format +CCC.NNNNNNNNNNNNxEEEE where C
is the Country code, N is the number, and E is the
extension.
-
Click Save.
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►
Can I manage a domain I
already own?
Only domains that have
been registered with, or transferred to
NextRegister.com
will appear in your Domain Manager Account.
If you have registered a domain with another registrar, you will need to
transfer it to
NextRegister.com
before you can manage it using our system.
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►
What information can I
change in my contact info?
You can change
the contact information for the registrant/owner, administrative, technical and billing
contacts: Name, Email, Company, Address, Phone and Fax.
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►
What is a DNS?
DNS (Domain
Name System) is a system that translates a domain name from
letters (www.NextRegister.com) into a numerical IP address
(NS1.NextRegister.com 63.85.86.14).
Each time you register a domain name you must specify your DNS
information. If you register a domain name through NextRegister.com, you
can use our DNS information free of charge! This is known in the
industry as "parking" a domain- parking is free using NextRegister.com's
servers. You can also change the DNS information at any time, also free
of charge, but be aware, your new DNS host may charge you a parking
fee.
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►
Why would I
need to change my DNS information?
If you have a
new web site or email account, your
web hosting company or ISP will ask you to change your DNS
information (typically, they would become the new DNS host) so that your
domain name can be connected to your web site and your email account can
be setup.
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►How do
I change the DNS information for my Domain Name?
DNS information is provided by
your host. It consists of a primary AND a secondary name server. You must
have BOTH name servers. The definition of a secondary name server is NOT
that it gets its information from the primary name server, it is its own
unique IP address. Both the primary and secondary nameserver "point" the
domain that resolves to the IP that the host creates. A name will
resolve 50/50- 70% of the time to the primary and 70% of the time to the
secondary. Therefore, you cannot specify one of your
hosting servers and one of ours.
The DNS services we offer are:
1. Free parking- if you don't have a website, but still want a domain,
you can "park" it on our servers for free without having to pay someone
for hosting. Our parking name servers are ns1, ns2 and
ns3.shopco.com.
2. Free DNS changes- log on to our website at any time and change the
primary and secondary DNS info. The simple translation is that you can
either use our servers for parking only, or you can use our control
panel to set up your domain to resolve at your host's servers. You can't
mix and match those two options.
If all you have is the IP address of your hosting server, then you must
use URL-forwarding. URL-forwarding will resolve any hits on your domain
to our forwarding servers (ns1, ns2 and ns3.shopco.com), and then call up the IP or
web address you specify.
If
you are changing DNS information on a domain name you registered with
NextRegister.com, begin by clicking the "Domain Manager" on the home
page. You will be asked for the username and password that you
designated at the time you set up your domain account. If you have
forgotten your username and password, you can have it emailed to the
email address you have on your account. Choose the domain you wish to
alter from your list of domains. Then, click edit DNS for the domain
name to be changed. Input the primary and secondary (and, if
necessary, the tertiary) hostnames, by replacing the existing name
servers. Our system will automatically
resolve the IP addresses of a valid name server.
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►
How long
does it take for DNS changes to take effect?
Typically, the
DNS changes will be completed within 24 to 72 hours. This is standard
Internet propagation time. The central registry databases update
automatically, upon your submission of new information.
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Can I have my domain URL-forwarded or
redirected?
Some hosting companies
will not allow unique domains to point to your site. In that case,
you'll need URL-forwarding URL-forwarding is available as a service
from NextRegister.com. and is a function of the management control
panel.
Access the Domain Manager section with your username and password, and
select the URL-forwarding tab. This service is $5.00 per year. This feature does not include any advertisements like the
one offered by Register.com and other registrars.
You can use a www URL-
: //www.yourcompany.com/yourexamplesite.html, or a
host URL-
: //12.34.56.789. Both options will take 24-48 hours
to take effect.
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►
What is a CVV2 Number?
The Credit Card Security
Code (also called CVV2) is a security measure that we
require for all transactions. Since the security code
number is printed on your credit card, but not stored
anywhere, the only way to know the correct security code
number for your credit card is to physically have
possession of the card itself.
Finding your Credit Card Security Code
On MasterCard or Visa cards, you can find the security
code number on the back of the card to the right of the
account number. On American Express cards, the number is
located on the front of the card above and to the right
of the account number.
Note: If your
European or Asian credit card does not have a card
security code, enter 000 as your card security code.
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►
Who do I contact
for additional assistance?
If you
have other questions, email customer service at
support@NextRegister.com.
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Manage Your Domain
FAQ's
If you have
any questions
e-mail us at
support@NextRegister.com
